Streamlining Reactive
Maintenance for
Lettings
Another Tenant Just Reported …
Don’t Panic, We’ve Got You!
our reporting platform. your success.
100%
Tenant
Engagement
80+
Languages
Supported
300+
Trades
Covered
24/7
Expert
Support
30%
Time
Saving
20%
Cost
Saving
Satisfied
Tenants
Happy
Agents
Delighted
Landlords
A Collaborative Approach
Maintenance Desk™ offers all UK tenants direct access to our best-in-class maintenance
support @ Hello Maintenance, reducing the administrative burden on their letting agents and
property managers.
We're confident that our transparent approach, where
you
maintain complete
control and oversight, will seamlessly integrate with your existing maintenance procedures,
providing massive added value for you, your tenants, and your landlords.
We Reduce Resolution Time
We Reduce Costs
Tenants engage directly with us for a faster, more convenient, and responsive initial point of contact for reporting maintenance issues.
Broken
dishwasher
Talking to
our experts
Report sent
to
agent
All the information, we collect:
- The full maintenance report
- Troubleshooting steps
- Diagnosis
- Contractor quote (local, qualified, vetted & price-matched)
is forwarded to you, the property manager, in real-time.
Giving
you
the
power
to make
informed decisions
quickly...
Giving you the
power
to make
informed decisions
quickly...
1
Tenant
Reports
Universal Availability
24/7 UK Call Centre
Mobile App & Website
Social Media Messaging
2
Expert
Support
Best-in-Class Support
300+ Trade Expertise
Immediate Troubleshooting
Expert Video Calls
3
Contractor
Assigned
(tentatively)
Local, Vetted Professionals
Price-Match Guarantee
Unparalleled Response Times
Full Job Management
4
Manager,
receives
report
Full Report Transcript
Troubleshooting Steps
Supporting Media
Resolution Options
5
Issue
Resolved
Job Scheduling & Management
Landlord’s Maintenance Report
Tenant Review
30-Day Billing
What People Say About Us
Craig Salter
LandlordI highly recommend Maintenance Desk. They've freed up my time, saved me money, and taken the stress out of property management. Now I can finally focus on what matters – building a successful rental portfolio!
David Farr
X Factor PropertiesMassive impact! All our maintenance calls are automatically forwarded to our Maintenance Desk, so we all stay focused on new business and earning our fees. Plus, they act instantly, they generate great reviews and we earn a lot more for doing a lot less!
Ben Hollingsworth
Symphony PropertyIt's next-level stuff! A crucial tool for obtaining the best possible quotes and managing contractors on even the most demanding projects. Since using Maintenance Desk our profits have dramatically improved.
Gerwyn Duggan
Airbnb SuperhostNow, I can focus on what truly matters - expanding my portfolio. They handle all the maintenance and changeover headaches, saving me time and money. Plus, with their complete coverage, I have total peace of mind knowing my properties and guests are always protected.
Gerwyn Duggan
Airbnb SuperhostNow, I can focus on what truly matters - expanding my portfolio. They handle all the maintenance and changeover headaches, saving me time and money. Plus, with their complete coverage, I have total peace of mind knowing my properties and guests are always protected.
Rachel
TenantI must say, your service is the best I have ever experienced x x x
Gwyn
TenantLovely guy who worked hard and cleaned up after. Perfect job. Thanks!
Emma
TenantWow! Thanks for the quick attention!
Gareth
TenantGreat Job! Big team worked fast and professionally!
Chrissy
TenantI have never, in my whole life, experienced service this good!
Esmie
TenantGreat job and fast response. Thanks!
Martine
TenantWonderful! Thank you for being so quick.
David
TenantThat was fast! Thank you so much!
Michael
TenantGreat, all up and running, nice to have hot water. The man who came didn't leave any mess, so really happy.
Joy
TenantThanks for being so helpful, the engineer was awesome too.
Jessica
TenantWow! What a fantastic maintenance service. Thank you!
Sean
TenantSimply brilliant!
Stand Out in the Competitive UK Lettings Market
Elevate
your agency
with a custom maintenance experience seamlessly integrated
into your website, WhatsApp, tenant app, and agency software.
ReclaimYour Time
DelightYour Landlords
ImpressYour Tenants
Interested in a quick chat to discuss your specific needs?
Click a button below and we'll set something up.
03303 413 236
